Instagram is a great start, but as you grow, orders get lost in DMs. Five signs it’s time for your own store.

Online store shopping bags

Many Georgian brands start on Instagram — and rightly so. But there comes a point when social media holds growth back. Here are five signs that point has arrived.

1. You lose orders while customers wait

If customers ask about prices and sizes in DMs and wait hours for a reply, some will simply buy elsewhere.

2. You count stock by hand

When the same item is sold twice or a spreadsheet needs updating several times a day, it’s time for a system that does it for you.

3. You don’t show up on Google

Instagram posts barely appear in search. Your own site brings new buyers who don’t know you yet.

4. You need card payments

Sending a bank transfer receipt is an extra step for the buyer. Online payment completes the order in seconds.

5. You depend on the algorithm

One algorithm change and sales drop. Your site and your customers’ email list belong to you.

You don’t need to leave Instagram: the best results come from both together — social media introduces the brand, the store sells.

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